Extremely competent. Dimitri knew exactly what was wrong with our Sub-Zero refrigerator, ordered parts and submitted a proposal that I approved. Showed up as scheduled the next day with all new components and installed them quickly and efficiently.
Michael S.Verified Google review · 8 months agoSub-Zero refrigerator
Two control boards, back in 24 hours
★★★★★
I had a 20-year-old Wolf range and the oven went out. Winline sent a very knowledgeable technician. I needed two new control boards, and he returned within 24 hours and fixed it. He also cleaned underneath and tidied up, courteous and knowledgeable. Terrific service!
Nancy H.Verified Google review · 11 months agoWolf range
Peter explained the cause and the fix
★★★★★
Had a wonderful experience with Peter who came to check my Sub-Zero and explain the cause of the problem and remedies. Knowledgeable, professional, courteous and efficient. The fridge is in perfect working condition now.
Clarke S.Verified Google review · 8 months agoSub-Zero refrigerator
Two shops said beyond repair. It wasn't.
★★★★★
Winline gave us the most thorough diagnosis of our Wolf stove we have ever had. Two other techs told us it was beyond repair. Winline told us our ancient 1960 stove is in good condition and could be repaired promptly, and tuned it so we could use it safely while parts arrive. The Wolf will soon be howling happily again!
Mariana F.Verified Google review · 2 years agoWolf stove
Genuine Sub-Zero parts
★★★★★
Peter Romanov arrived on time, was knowledgeable, courteous, and thorough. He explained each step of his process to repair my Sub-Zero refrigerator. Most important is that you replace any parts with original Sub-Zero parts.
Maria S.Verified Google review · 1 year agoSub-Zero refrigerator
Came through when others would not
★★★★★
We have a very old Wolf oven and called several people to fix it with little to no response. Winline came through. They were very knowledgeable about the appliance and what needed to be done. The technician was very nice and professional, and most importantly the oven is fixed.
Wendy S.Verified Google review · 3 years agoWolf oven
Smooth from the first form
★★★★★
From the moment we filled out the form asking for a service call on our Sub-Zero, everything was exceptionally smooth. […] Max let us know when he was 30 minutes out, immediately knew what to do, made the repairs and cleaned up. 5-Stars.
Kevin C.Verified Google review · 11 months agoSub-Zero
Never gave up until it was right
★★★★★
Our repairman, Peter, was very responsive. He made six visits because he kept discovering a new problem with our oven, but he never gave up, was always right on time, very professional and personable. I would not hesitate to recommend WinLine for high-end appliances. 5 Stars!
Mary C.Verified Google review · 2 years agoOven repair
Verbatim excerpts from public Google reviews, edited only for length where marked […]. Reviewer names abbreviated. From 207 verified reviews.
Service area
Four metros, since 2013.
Bay Area · Los Angeles · San Diego · Denver
San Francisco Bay Area
Los Angeles & the Westside
San Diego & La Jolla
Metro Denver
Sub-Zero refrigeration and Wolf cooking across all four metros and the towns around them. Enter your ZIP to confirm coverage.
FAQ
Questions Sub-Zero and Wolf owners ask.
How much does repair cost?
You approve a written fixed quote before any work. The $99 diagnostic is credited to any repair you approve. One symptom can have several causes at very different prices, so we never quote blind.
How fast can you come?
Often same-day, 8 AM to 10 PM, 7 days a week. Enter your ZIP above to confirm an arrival window.
What's covered under the 180-day warranty?
Both parts and labor, for a full 180 days. Most providers cover just 30 to 90. If the same fault returns, we fix it free.
Are you affiliated with Sub-Zero or Wolf?
No. We're an independent provider, not affiliated with or authorized by Sub-Zero Group, Inc. (the maker of both Sub-Zero and Wolf). We service both brands, always with genuine OEM parts.
Could you damage my cabinetry?
Your Sub-Zero or Wolf sits in custom millwork, so we protect it: booties on, drop cloths down, careful extraction. Backed by $1M liability insurance.
What certifications and licenses do you carry?
Every senior tech is EPA Section 608 certified (federally required for sealed refrigeration and gas work), plus a state business license and $1M general liability.
What do you service?
Sub-Zero built-in and integrated refrigeration, freezers, wine and ice — and Wolf ranges, rangetops, cooktops and built-in ovens. If it's a Sub-Zero or a Wolf, we've worked on it.
Sub-Zero 
Wolf